Event & Hospitality Professional

Nathalia Lima

Eight years orchestrating cultural productions, international tours, and high-volume guest experiences — from first plan to final curtain.

▸ Toronto, ON ▸ 437-264-2318 ▸ nathaliarsl29@gmail.com
01Profile

Detail-driven Event & Hospitality Professional with experience spanning large-scale cultural productions and fast-paced guest service. Skilled in end-to-end event coordination — logistics, travel and accommodation, vendor and stakeholder management, and on-site execution, including national and international concert tours. Pairs operational precision with strong interpersonal and cross-cultural communication to deliver seamless experiences under pressure.

02Experience

Remote Multicultural Therapist

Independent Practice — Brazil & Canada
2021 — Present
  • Provide one-on-one support to Portuguese-speaking clients across diverse cultural backgrounds.
  • Apply active listening, empathy, and relationship-building to guide each session.
  • Maintain confidential client records and uphold professional standards.

Server

Glamour Bar & Lounge — Toronto, ON
2022 — 2026
  • Delivered attentive, high-quality service in a fast-paced, high-volume venue.
  • Supported private events, group reservations, and special functions from setup to close.
  • Balanced competing priorities with professionalism and consistent attention to detail.
  • Partnered with the team to keep daily operations running smoothly.

Server & Customer Service Associate

Amigos da Dundas — Toronto, ON
2021 — 2022
  • Provided efficient, friendly service throughout the full dining experience.
  • Handled orders and payments accurately while building rapport with returning guests.
  • Upheld cleanliness, organization, and hospitality standards.
  • Collaborated within the team to ensure a consistently positive guest experience.

Event Coordinator & Executive Production Assistant

UFRN Philharmonic Orchestra — Brazil
2016 — 2020
  • Led end-to-end coordination of concerts, rehearsals, and cultural events, from planning through live execution.
  • Managed full-cycle event logistics — transportation, accommodation, catering, venues, and scheduling — across concurrent productions.
  • Supported planning and delivery of national and international tours, including an orchestral concert tour in Italy.
  • Served as central liaison between artists, musicians, suppliers, sponsors, and stakeholders.
  • Maintained operational plans, documentation, and administrative records to keep productions on track.
  • Oversaw event setup, backstage operations, and day-of coordination to safeguard the audience experience.
03Education

Bachelor of Production Engineering

Federal University of Rio Grande do Norte (UFRN) — Brazil2020

Information Systems Studies

Lakehead University — Thunder Bay, ON, Canada2013 — 2015
04Certifications

Psychoanalysis Certificate

Brazil

Multicultural Therapist Certification

Brazil
05Capabilities
Event Planning & Coordination Operations & Logistics Guest Experience Travel & Accommodation Customer Service Vendor & Stakeholder Relations Scheduling & Admin Support Problem Solving Team Collaboration Microsoft Office Google Workspace English Portuguese